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	<title>iSMS &#8211; Nagios Library</title>
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		<title>How to Integrate Multi-Tech iSMS Gateway with Nagios XI for SMS Alerts</title>
		<link>https://library.nagios.com/documentation/how-to-integrate-multi-tech-isms-gateway-with-nagios-xi-for-sms-alerts/</link>
		
		<dc:creator><![CDATA[Ayoub Louragli]]></dc:creator>
		<pubDate>Thu, 06 Mar 2025 17:53:15 +0000</pubDate>
				<category><![CDATA[Documentation]]></category>
		<category><![CDATA[Monitoring]]></category>
		<category><![CDATA[iSMS]]></category>
		<category><![CDATA[Notifications]]></category>
		<guid isPermaLink="false">https://library.nagios.com/?p=51398</guid>

					<description><![CDATA[Integrating Multi-Tech iSMS with Nagios XI enables out-of-band (OOB) SMS notifications, ensuring that critical alerts reach administrators reliably. This guide provides step-by-step instructions on setting up and configuring the Multi-Tech iSMS GSM modem for seamless integration with Nagios XI. Prerequisites Before proceeding, ensure you meet the following requirements: Configuring the iSMS Modem To enable Nagios [&#8230;]]]></description>
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<p>Integrating Multi-Tech iSMS with <a href="https://www.nagios.com/products/nagios-xi/" target="_blank" rel="noopener">Nagios XI</a> enables out-of-band (OOB) SMS notifications, ensuring that critical alerts reach administrators reliably. This guide provides step-by-step instructions on setting up and configuring the Multi-Tech iSMS GSM modem for seamless integration with Nagios XI.</p>



<h2 class="wp-block-heading">Prerequisites</h2>



<p>Before proceeding, ensure you meet the following requirements:</p>



<ul class="wp-block-list">
<li>A Multi-Tech iSMS GSM modem</li>



<li>Administrative access to Nagios XI</li>



<li>Network connectivity between the iSMS modem and the Nagios XI server</li>



<li>An active SMS service plan for the iSMS modem</li>
</ul>



<h2 class="wp-block-heading">Configuring the iSMS Modem</h2>



<p>To enable Nagios XI to send SMS alerts, configure the iSMS modem’s HTTP Send API:</p>



<ol class="wp-block-list">
<li>Log in to the iSMS administration interface.</li>



<li>Navigate to <strong>SMS Services > Send API</strong>.</li>



<li>Enable the <strong>HTTP Send API Status</strong> checkbox.</li>



<li>Click <strong>Save</strong> to apply the changes.</li>
</ol>



<h2 class="wp-block-heading">Installing the iSMS Component in Nagios XI</h2>



<p>If the iSMS component is not already installed in Nagios XI, follow these steps:</p>



<ol class="wp-block-list">
<li>Download the iSMS component from <a href="https://assets.nagios.com/downloads/nagiosxi/components/isms.zip" target="_blank" rel="noreferrer noopener">Nagios XI components repository</a>.</li>



<li>Log in to Nagios XI as an administrator.</li>



<li>Navigate to <strong>Admin > System Extensions > Manage Components</strong>.</li>



<li>Upload the downloaded <strong>isms.zip</strong> file.</li>
</ol>



<h2 class="wp-block-heading">Configuring the iSMS Component</h2>



<p>Once installed, configure the iSMS component by following these steps:</p>



<ol class="wp-block-list">
<li>Click the settings icon next to the iSMS component.</li>



<li>Enable <strong>Integration</strong> by checking the appropriate option.</li>



<li>Enter the <strong>IP Address</strong> of the iSMS modem.</li>



<li>Ensure the <strong>HTTP Port</strong> matches the iSMS modem settings (default: 81).</li>



<li>Enter the <strong>Username</strong> and <strong>Password</strong> for authentication.</li>



<li>Click <strong>Apply Settings</strong> to save the configuration.</li>
</ol>



<figure class="wp-block-image size-full"><a href="https://library.nagios.com/wp-content/uploads/2025/03/Picture2-1.jpg"><img fetchpriority="high" decoding="async" width="379" height="377" src="https://library.nagios.com/wp-content/uploads/2025/03/Picture2-1.jpg" alt="Picture2 1" class="wp-image-51467" title="How to Integrate Multi-Tech iSMS Gateway with Nagios XI for SMS Alerts 1" srcset="https://library.nagios.com/wp-content/uploads/2025/03/Picture2-1.jpg 379w, https://library.nagios.com/wp-content/uploads/2025/03/Picture2-1-300x298.jpg 300w, https://library.nagios.com/wp-content/uploads/2025/03/Picture2-1-150x150.jpg 150w" sizes="(max-width: 379px) 100vw, 379px" /></a><figcaption class="wp-element-caption">Configuring iSMS component </figcaption></figure>



<h2 class="wp-block-heading">Enabling SMS Alerts for Users</h2>



<p>Each user who wants to receive SMS alerts must enable them in their account settings:</p>



<ol class="wp-block-list">
<li>Navigate to <strong>Account Settings > Notification Methods</strong>.</li>



<li>Click the <strong>iSMS</strong> tab.</li>



<li>Check the <strong>SMS Text Message</strong> option and enter your mobile number.</li>



<li>Click <strong>Update Settings</strong> to enable SMS notifications.</li>
</ol>



<figure class="wp-block-image size-full"><a href="https://library.nagios.com/wp-content/uploads/2025/03/Picture3.jpg"><img decoding="async" width="425" height="253" src="https://library.nagios.com/wp-content/uploads/2025/03/Picture3.jpg" alt="Picture3" class="wp-image-51470" title="How to Integrate Multi-Tech iSMS Gateway with Nagios XI for SMS Alerts 2" srcset="https://library.nagios.com/wp-content/uploads/2025/03/Picture3.jpg 425w, https://library.nagios.com/wp-content/uploads/2025/03/Picture3-300x179.jpg 300w" sizes="(max-width: 425px) 100vw, 425px" /></a><figcaption class="wp-element-caption">Enabling SMS alerts</figcaption></figure>



<h2 class="wp-block-heading">Customizing SMS Alert Messages</h2>



<p>Users can customize the content and format of their SMS notifications:</p>



<ol class="wp-block-list">
<li>Go to <strong>Account Settings > Notification Messages</strong>.</li>



<li>Click the <strong>iSMS</strong> tab.</li>



<li>Customize the alert messages for both hosts and services using macros.</li>



<li>Refer to the <a href="https://assets.nagios.com/downloads/nagiosxi/docs/Understanding-Nagios-XI-Notification-Variables.pdf" target="_blank" rel="noreferrer noopener">Nagios XI Notification Variables</a> documentation for supported macros.</li>
</ol>



<h2 class="wp-block-heading">Conclusion</h2>



<p>Integrating Multi-Tech iSMS with Nagios XI provides a reliable method for receiving critical system alerts via SMS. By following this guide, administrators can ensure efficient monitoring and timely response to system issues. For additional support, visit the <a href="https://support.nagios.com/forum/" target="_blank" rel="noreferrer noopener">Nagios Support Forum</a> or <a href="https://support.nagios.com/kb/" target="_blank" rel="noreferrer noopener">Nagios Knowledgebase</a>.</p>
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